Isaline & Co
Track my order
Is your package on its way? Find all the stages of your delivery here in a few seconds.
Your tracking number
You received it by email as soon as your order was shipped.
The tracking opens in a new tab.
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Access my account
Log in with your email to view all your orders.
The stages of your order
- 1Order confirmedYou receive a confirmation email right after your purchase.
- 2PreparationYour item is carefully prepared and packaged.
- 3ShippedYou receive your tracking number by email.
- 4DeliveredYour package arrives at your home. All that's left is to try it on.
Frequently asked questions
I haven't received my tracking number
Remember to check your spam and Promotions tab. The number is sent to you by email as soon as your package is shipped.
My tracking is not updating
This is normal at the beginning: information can take 24 to 48 hours to appear after shipping.
Is delivery free?
Yes, delivery is free in Belgium and France between September 1 and December 31, 2026
What if the size doesn't fit me?
You have 30 days to return your item to us for free.
Have a question about your order? Write to us at support@isalineandco.com